Return Policy

1. Eligibility for Returns

At Hub Homescape, we accept returns only under the following conditions:
✅ The item received is damaged or defective.
✅ The item received is incorrect (wrong product sent).
❌ We do not accept returns for any other reasons, including change of mind.
❌ We do not offer exchanges.

2. Return Timeframe

✅ Customers must initiate a return request within 4 days of delivery.
❌ Any requests made after this period will not be accepted.

3. How to Request a Return

To request a return, please contact us via:
📧 Email: hubhomescape@gmail.com
📞 WhatsApp: 7589000875
📋 Or fill out our Contact Form.

Please provide:

1. Order Number
2. Reason for Return
3. Clear Images of the Product & Packaging

4. Return Approval & Process

• After reviewing your request, we will confirm if your return is approved or rejected.
• If approved, we will arrange a pickup or provide return shipping instructions.

5. Return Shipping

• Customers are responsible for securely packing the product for return.
• If the product is found in used or damaged condition (not due to transit issues), the return will be rejected.

6. Important Notes

• Returns will only be accepted if the product is in unused condition with original packaging.
• We do not provide replacement or exchange—only refunds for eligible returns.